Plans & limits
What's included on Free, Starter, Team, Pro, and Enterprise plans — plus a feature-by-feature comparison and how plan limits are enforced.
StatusOwl is offered on five tiers: Free, Starter, Team, Pro, and Enterprise. The pricing page is the canonical source of truth for current prices and the full comparison table — this page focuses on what each tier is for and how plan limits behave at runtime.
Plan summary
| Plan | Best for | Notable limits |
|---|---|---|
| Free ($0/mo) | Side projects and personal sites | 25 monitors, 3-min interval, 3 regions |
| Starter ($12/mo) | Small teams and growing apps | 50 monitors, 1-min interval, 5 regions, 1 custom-domain status page |
| Team ($29/mo) | Teams that ship and need to sleep | 200 monitors, 30-sec interval, 10 regions, 3 branded status pages |
| Pro ($149/mo) | Serious infrastructure at scale | 1,000 monitors, 30-sec interval, all regions, white-label status pages, audit logs, SSO |
| Enterprise | 1,000+ monitors, custom SLA, SCIM | Custom — contact sales@statusowl.net |
Annual billing saves roughly 20%: Starter is $9/mo, Team $24/mo, Pro $124/mo when billed yearly.
Feature comparison
The full feature matrix lives on the pricing page. The headline differences worth knowing while reading the docs:
Monitoring
| Feature | Free | Starter | Team | Pro |
|---|---|---|---|---|
| Monitors | 25 | 50 | 200 | 1,000 |
| Check interval | 3 min | 1 min | 30 sec | 30 sec |
| Monitoring regions | 3 | 5 | 10 | All |
| HTTP, TCP, ping | ✓ | ✓ | ✓ | ✓ |
| SSL & domain expiry | — | ✓ | ✓ | ✓ |
Status pages
| Feature | Free | Starter | Team | Pro |
|---|---|---|---|---|
| Public status pages | 1 | 1 (custom domain) | 3 branded | White-label |
| Subscribers | 500 | 2,500 | 10,000 | 25,000 |
| Private status pages | — | — | — | ✓ |
Alerts
| Feature | Free | Starter | Team | Pro |
|---|---|---|---|---|
| ✓ | ✓ | ✓ | ✓ | |
| Slack | — | ✓ | ✓ | ✓ |
| Discord | — | — | ✓ | ✓ |
| Webhooks | — | — | ✓ | ✓ |
| SMS / phone | — | — | ✓ | ✓ |
Team & security
| Feature | Free | Starter | Team | Pro |
|---|---|---|---|---|
| Team members | 2 | 5 | 15 | Unlimited |
| Audit logs | — | — | — | ✓ |
| SSO / SAML | — | — | — | ✓ |
API & support
| Feature | Free | Starter | Team | Pro |
|---|---|---|---|---|
| REST API access | — | — | ✓ | ✓ |
| Priority support | — | — | — | ✓ |
How plan limits are enforced
Plan limits are evaluated at the API and dashboard level on every write — adding a monitor, creating a status page, inviting a member. When you hit a limit, the dashboard shows an inline upgrade prompt linking to the pricing page.
Some limits are soft caps that you can edge over briefly during a write race (e.g. two simultaneous monitor creations may both succeed when you're already at 24/25), and the platform reconciles on the next read. The hard limits — billing-relevant resources like API rate, daily quota, and members — are enforced exactly.
A few specifics:
- Monitors over the cap are not deleted on downgrade. They keep running but you cannot create new ones until the count is back below the new plan's cap.
- Regions per monitor follow the plan's
max_regions_per_monitor. A Free monitor can only run from one region; on paid plans you can spread a single monitor across more regions for redundancy. See Multi-region checks. - API access is gated to Team and above — see API scopes & plan gating for which scopes each plan can grant.
- Custom domains for status pages are gated to Starter and above — see Custom domains.
- Audit logs are gated to Pro and above — see Audit logs.
- Watch Owl host and Dockman container host counts are per-plan; the current host limit is shown in your dashboard when you try to enroll a new agent.
Trial period
Starter, Team, and Pro plans include a free trial — no credit card required up front. Explore every paid feature during the trial, then add a payment method to continue past the trial window.
Changing plans
Upgrades take effect immediately and prorate the existing billing period. Downgrades take effect immediately and credit unused time toward your next invoice. Both flows go through the Stripe customer portal — see Billing for the step-by-step walk-through, including what happens to your data on downgrade.
Need more than Pro?
For organizations with more than 1,000 monitors, custom SLAs, SCIM provisioning, on-prem agents, or dedicated support, contact sales@statusowl.net for a tailored Enterprise plan.
See also
- Pricing page — current prices and the full feature matrix.
- Billing — how to update payment, cancel, or switch plans.
- Roles & permissions — controlling who can modify billing in your organization.